Privacy policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
How We Collect Information
We collect personal information directly from you when you place an order, create an account, or contact us.
We also collect information automatically through cookies and similar technologies.
Information may also be received from trusted third-party service providers.
Types of Personal Information Collected
- Contact details such as name, email address, phone number, and address.
- Order and payment-related information.
- Account credentials and customer service communications.
- Technical data such as IP address, browser type, and usage data.
How We Use Personal Information
- To process and fulfill orders.
- To provide customer support and communicate with you.
- To improve our website, services, and marketing efforts.
- To prevent fraud and maintain platform security.
- To comply with legal and regulatory obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance the user experience and analyze website performance.
You may manage cookie preferences through your browser settings.
Information Sharing and Disclosure
We may share personal information with service providers and partners who assist us in operating our business, processing payments, fulfilling orders, and providing services.
We may disclose information when required by law or when necessary to protect our legal rights.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices, security, or content.
Children's Privacy
Our services are not intended for individuals under the age of majority, and we do not knowingly collect personal information from minors.
Data Security and Retention
We implement reasonable security measures to protect your information. We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, or request the deletion of your personal information.
To exercise an applicable privacy right, please contact us using the information below.
International Data Transfers
Your information may be transferred to and processed outside your country of residence when necessary to deliver our services.
Contact Information
Store name: Nananovel
Company name: VNM CAPITAL, LLC
Company number: L20000039102
Company Address: 2936 S Jog Rd, Greenacres, FL 33467, United States
Email: info@nananovel.com
Phone number: +1 305 5646986
We aim to respond to your inquiries within 24 hours.
Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed